Frequently Asked Questions
Everything you need to know about your ultralight gear and apparel.
When will my order ship?
Most orders are processed within 1-2 business days. You will receive a tracking number via email as soon as your gear leaves our warehouse.
What is your return policy for apparel?
We offer a 30-day return window for unworn, unwashed items with original tags attached. Please note that some ultralight cottage-brand items may have specific return conditions.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your location and package weight.
How do I know which size to choose?
Each product page includes a specific size chart provided by the manufacturer. Since we carry many independent brands, we recommend measuring a similar garment you own to ensure a perfect fit.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay Installments for flexible payment options.
Are your products covered by a warranty?
Many of the independent brands we carry offer their own manufacturer warranties against defects. If you experience an issue, contact our support team and we will help facilitate the process.